Terms and Conditions

TERMS OF USE

Disclaimers and Limitation of Liability

1st Choice Appliance Rentals makes no warranties of any kind regarding this website, including but not limited to any warranty as to:

• Accuracy;
• Completeness;
• Currency;
• Reliability;
• Fitness for a particular purpose; or
• That these pages, or the server that makes them available are free of viruses or other harmful elements that may interfere with or damage the operation of your computer systems and such warranties are expressly disclaimed.

It is your responsibility to verify any information before relying on it.

To the fullest extent permitted by law, 1st Choice Appliance Rentals disclaims all liability in relation to your use of this website, including but not limited to:

• Any loss or damage howsoever caused (including negligence), which may be directly or indirectly suffered in connection with use of this web-site;
• Any special, indirect, exemplary, or consequential damages or any damages whatsoever (whether that liability arises under contract, tort, or statute), including without limitation, loss of revenue and loss of or damage to data, suffered or incurred in connection with this web-site; or
• Interference or damage to your computer systems in connection with use of this website or an external site.

Fees and Charges

Consumable Items

Definition: Parts such as those listed below that are generally not covered under any warranty or Rental agreement contract.

• Batteries
• Paper for printers
• Ink Cartridges
• Mower blades
• Spark plugs
• Film
• Lint filters
• Video tapes
• Vaccum cleaner bags
• Light bulbs
• Tyres & Inner tubes for scooters
• Projection lamps
• DVD/CDs
• Detergent Powder
• Fridge Seals
• Air Conditioning Filters
• Fuel / Petrol
• Timmer Line
• Power tool blades / Drill bits etc

1st Choice Appliance Rentals Standard Credit Approval Process

All applications for rental made via this website are subject to and must comply with 1st Choice Appliance Rentals standard credit approval criteria.

What should I do if I have a Complaint?

We are a small Australian Owned Family Business. We rely heavily on customer feedback. As a mater of fact 85% of our customers are from word of mouth. It is vital for us to do the right thing. Its our Job to make sure you are happy. If you are happy, please tell your friends. If your not happy, please tell us either by

Contact Us Form, or on the phone 1300 552 558.

We will endeavour to resolve your complaint by the end of the business day after the complaint is received.

What if I am not happy with the decision?

If your complaint has not been resolved to your satstifaction, you have the right to take your complaint to an External Dispute Resolution (EDR) Scheme.

1st Choice Applaince Rentals is a member of the Credit Ombudsman Service Limited (COSL) which is an independent EDR Scheme approved by the Australian Securities and Investments Commission.
COSL Member No.: M0006273

Your complaint must be lodged with COSL within three (3) months of our decision.

COSL can be contacted:

• Phone: 1800 138 422 (9.00am-5.00pm, Monday to Friday, Sydney time);
• Email to info@cosl.com.au; or
• Submitting your complaint online at cosl.com.au